Returns & Exchanges
Due to the perishable nature of our dietary supplements and food products, we offer a 30-day satisfaction guarantee to ensure you love your Boba Tea Protein experience. If you are not completely satisfied with your order, please reach out to our team to initiate a return or exchange for store credit.
Verify Eligibility
Ensure your request is submitted within 30 days of delivery and that the product is at least 75% full to qualify for a return or exchange.
Contact Support
Email our customer experience team with your order number and the specific reason for your return to receive a Return Authorization number.
Package Your Item
Securely pack the item in its original packaging if possible and include a note with your order number inside the box.
Receive Credit
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method or provide store credit for exchanges.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing